R.I.P. AT&T: How To Lose A Customer In One Easy Step

Business, Featured, Posts, Strategy

RANT ALERT: Astounding: I just got off the phone with AT&T who won’t let me do a change to my phone plan because (pay attention to this) “that

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Customer Service Through Social Media

Business, Marketing, Posts, Social Media How-To, Social Media Strategies

Any student of social media has heard of the debates and the successes several companies have enjoyed by opening up their customer service department to respond to customer

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